Tilted Sole Reviews
Tilted Sole Customer Reviews (5)
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Tilted Sole Customer’s Q&A
Tilted Sole FAQs
What is the return policy of TiltedSole.com?
The return policy of TiltedSole.com is as follows:
- Full priced merchandise can be returned within 30 days of purchase for a refund.
- Sale or clearance items can only be exchanged, they are not eligible for a refund.
- To be eligible for a return, items must be in "as-new" condition and free of scuffs on the sole. Clothing and accessories must be unworn, unwashed, and undamaged with original tags intact.
- Your order must have been placed in the last 30 days.
- Defective items are eligible for a full refund. Initial shipping costs will also be refunded for expedited shipping. Damages must be reported within 3 days of receipt.
- All refused shipments returned to TiltedSole.com are subject to a 20% restocking fee and are not eligible for a refund on shipping costs.
- For international shipping, return freight must be paid by the customer for all full priced items.
- They have an extended holiday return policy: Purchases made from November 24, 2021 — December 24, 2021 may be returned through January 17, 2022 for refund or exchange for shipped direct item(s). Restrictions apply.
About tiltedsole.com Prices and Cost?
TiltedSole.com is an online shoe store that offers a variety of brands such as Irregular Choice, Toms, YRU, Adidas, Onitsuka Tiger by Ascis, and Dr. Marten. They have a section for blow out sales where you can find some of the best shoe brands under $50 for women, men, and kids. This includes selections such as Chase & Chloe, Fortune Dynamics, YRU, Toms, Irregular Choice, Timberland, Converse, Puma, Adidas, Reebok, and more. They also offer free shipping. All shipping cost rates are determined by the shipping location and all costs may vary upon location. To determine your shipping cost you may do so at Checkout by selecting your zip code and city. Please note that the information might have changed as it was last updated in 2020.
About tiltedsole.com Payment Method?
Tiltedsole.com accepts various forms of payment for orders. They accept all major credit cards, including Visa, MasterCard, Discover, American Express, Diners Club, and JCB. In addition to credit cards, they also accept PayPal, Apple Pay, and Android Pay. It's important to note that each order is subject to review by their Billing Department and further documentation may be requested by TiltedSole.com for fraud protection purposes. If your payment method has already been charged for an order that is later cancelled, TiltedSole.com will issue you a refund. Please ensure you are choosing the correct billing address for the credit card being used to avoid any checkout errors.
What is the return policy of Tiltedsole.com?
The return policy of Tiltedsole.com is as follows:
- Full priced merchandise can be returned within 30 days of purchase for a refund.
- Sale or clearance items are eligible for exchange only.
- To be eligible for a return, items must be in their original packaging, in "as-new" condition and free of scuffs on the sole. Clothing and accessories must be unworn, unwashed, and undamaged with original tags intact.
- Sale and blowout merchandise are not eligible for a refund. They can be exchanged or store credit can be issued.
- Coupon discounted items are eligible for exchange/refund. However, return shipping is to be paid by the customer.
- Defective items are eligible for a full refund. Initial shipping costs will also be refunded for expedited shipping. Damages must be reported within 3 days of receipt.
- All refused shipments returned to TiltedSole.com are subject to a 20% restocking fee and are not eligible for a refund on shipping costs.
- For international shipping, return freight must be paid by the customer for all full priced items.
- They also have an Extended Holiday Return Policy: Purchases made between November 24, 2021 — December 24, 2021 may be returned through January 17, 2022 for refund or exchange for shipped direct item(s) restrictions apply. Not valid for certain dropshipped brands.
How long does it take to receive my order from TiltedSole.com?
When you place an order with TiltedSole.com, please allow 1-3 business days to process your order. After your order is processed, it takes an additional 4-7 business days for most in-stock items to arrive on your doorstep. Please note that these are estimated times and actual delivery times may vary.
tiltedsole.com Return Policy?
TiltedSole.com has a 30-day return policy for full priced items. Items must be returned in their original packaging and must be in "as-new" condition, free of scuffs on the sole. Clothing and accessories must be unworn, unwashed, and undamaged with original tags intact. Sale or clearance items are exchange only. Domestic returns on full price items are eligible for a free return label and a full-refund of your order cost, excluding initial shipping charges. Defective items are eligible for a full refund, including initial shipping costs. Damages must be reported within 3 days of receipt. All refused shipments returned to TiltedSole.com are subject to a 20% restocking fee and are not eligible for a refund on shipping costs. For international shipping, return freight must be paid by the customer for all full priced items.
As for the shipping policy, TiltedSole.com offers free standard ground shipping on all orders over $65 to the continental U.S. They use FedEx Ground for all shipments bound for a US destination. For orders bound for Hawaii or Alaska, they charge a flat-rate of $17 for FedEx Ground shipping. For international shipping, TiltedSole.com has partnered with the USPS to provide the lowest cost option possible. All duties, taxes, and fees assessed by the destination country are the responsibility of the customer at point of delivery or pick-up.
What is the contact information for TiltedSole.com?
The contact information for TiltedSole.com is as follows:
- Email: customercare@tiltedsole.com
- Call Center Hours: Monday - Friday 8:30AM to 5:00 PM Pacific Standard Time.
Please note that their call center may be closed on certain holidays and during specific events. It's always a good idea to check their website for the most up-to-date information.